The UK Gambling Commission (UKGC) is facing legal action for allegedly failing to adequately regulate Flutter Entertainment subsidiary Betfair following the tragic death of Luke Ashton, a problem gambler whose case exposed serious regulatory concerns. A 2023 inquiry concluded that Ashton died due to a gambling disorder, and evidence revealed he spent whole days gambling with Betfair in the weeks before his death.
The UKGC Refrained from Harsh Punishments
The coroner investigating Ashton’s case issued a Prevention of Future Deaths (PFD) report, warning that there would be more gambling-related deaths if drastic measures were not taken. The report identified several critical failings, including Betfair’s inadequate player protection tools, the lack of meaningful intervention, and flaws in the company’s risk detection algorithms.
Following the tragic incident, the UKGC reviewed legal findings regarding the case, but in March 2024, it chose not to take regulatory action against Betfair. The Commission asserted that its prior intervention of placing Betfair in special measures from January to June 2021 had already resolved the issues.
However, in 2024, the Commission conceded it had reached this conclusion without adequately considering the coroner’s report and agreed to reexamine its position. In November 2024, it again refused to take action, citing uncertainty over whether Betfair’s special measures were implemented before or after Luke’s gambling and difficulties in investigating the case due to the passage of time.
The Lawsuit Alleges Insufficient Regulatory Action
Unconvinced by the UKGC’s reasoning, Luke’s widow, Annie Ashton, is taking the regulator to court. The authority faces accusations of failing its duty to protect vulnerable individuals under the Gambling Act 2005. Annie is blaming the UKGC for not conducting a proper inquiry, relying on flawed reasoning, and not holding Betfair responsible for its role in Luke’s death.
The Gambling Commission’s refusal to take action against Betfair after the serious failings exposed at Luke’s inquest is a dereliction of duty. Meanwhile, Betfair retains the profits from Luke’s gambling, and no lessons are learned to prevent deaths.
Annie Ashton
The UKGC denied accusations of inaction, saying that it remains committed to firm regulatory oversight and has taken comprehensive actions to hold operators accountable. While the regulator offered its condolences to the family of Luke, it rejected claims that it had failed in its duties.
We vigorously disagree with any claims we have failed to adequately regulate operators or protect people from harm.
UKGC statement
Annie’s court challenge follows a separate lawsuit she brought against Flutter. As gambling-related harm remains an acute public concern, this case has reignited the debate over whether the UKGC is taking sufficient action to hold operators accountable and avert similar tragedies. If Annie’s legal challenge succeeds, it could pave the way for greater transparency within the UK’s gambling industry.
